About Trackease
Trackease was built for every service business that takes custody of a customer's belongings — and needs a better record than a handwritten slip.
The Problem
A customer drops off their phone for repair. The technician writes a number on a slip of paper. Three weeks later, the customer returns — the paper is lost, the technician who handled it has left, and nobody remembers what condition the phone was in when it arrived.
This happens every day in laundry shops, repair centers, tailoring businesses, and hundreds of other service industries. The result is disputes, lost trust, and lost customers.
Trackease replaces the paper slip with a digital record that includes photos, condition notes, a unique receipt number, and a real-time status businesses can update from any device.
Who We Serve
What We Stand For
Every item a business takes in should have a paper trail. We make that trail digital, visual, and undeniable.
Disputes happen when expectations aren't documented. Trackease gives both businesses and clients a shared source of truth.
A laundry attendant shouldn't need training to use this. We obsess over making intake, tracking, and receipts frictionless.
Service businesses across Nigeria and Africa run on paper and memory. We're changing that — affordably and practically.
Whether you're a business owner curious about getting started, or you have feedback to share — reach out.
hello@trackease.com.ng